Hospital Survey Tool Improves Employee Productivity By 20%

Services

Product Strategy, Project Planning, Design, Product Development

Client
Mercy Health

Hospitals track healthcare professionals adherence of to hand hygiene and PPE compliance to improve patient outcomes. To do so, infection prevention technicians are tasked with observing and recording compliance.

Mobile app and dashboard reduced HH and PPE compliance tracking time by 80%

Challenge

Infection prevention (IP) technicians manually recorded hand hygiene (HH) and personal protective equipment (PPE) compliance of physicians, nurses and hospital staff on paper.

IP technicians recorded results to a static spreadsheet, summing the results each quarter.

Solution

WynHouse developed and piloted a mobile application and analytics dashboard. The digital tool increases data accuracy and collection by reducing errors and automating the data recoding process.

Digital tool has a 97% intuitive use rating and a 98% user satisfaction rating

Results

The digital tool empowers IP technicians to survey more of the hospital with greater accuracy, allowing hospital leadership to make data-driven decisions. The hospitals using the tool have seen an increase in compliance. And better infection prevention means better outcomes for patients.

User research and iterative planning reduced project costs by 25%
Application suite deployed across hospital network
Successful pilot resulted in digital tool being taken to market
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